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Privacy Policy

Last updated: 16 August 2026

This Privacy Policy explains what information PezaNyumba collects, how we use it, and the choices you have. It applies to your use of PezaNyumba's website and any related services.

1. Information we collect

Account information: your name, email address, and password (or Google account details, if you sign in with Google) when you register.

Phone number: if you verify a phone number, we send a one-time code via SMS to confirm it's yours.

Listing information: if you list a property, the details, photos, pricing, and contact information you provide for that listing.

Usage and location data: searches you run, properties you save, and — if you allow it — an approximate location used to show nearby listings.

2. How we use your information

We use your information to operate the marketplace: creating and securing your account, showing and moderating listings, connecting tenants/buyers with landlords/agents, sending account-related emails (like email verification and password resets) and SMS codes, and improving the site. We don't sell your personal information.

3. Cookies

We use cookies for core site functionality (like keeping you signed in), and — only with your consent — for analytics and marketing. You can review and change your cookie preferences at any time from the "Cookie Preferences" link in the site footer.

4. Third-party services

We work with a small number of service providers to run PezaNyumba: Google (sign-in), Resend (transactional email), Africa's Talking (SMS verification), Cloudinary (image hosting), and Google Maps (location search and maps). Each only receives the information it needs to perform its function.

5. Sharing between users

When you contact a property owner or agent, the message and contact details you provide are shared with them so they can respond. Property listing contact details are visible to signed-in users viewing that listing.

6. Data retention

We keep your account and listing information for as long as your account is active, plus a reasonable period afterward for legal, security, and record-keeping purposes. You can request that we delete your account and associated data at any time.

7. Your choices

You can update your account details from your profile, manage cookie preferences from the footer, and unsubscribe from non-essential emails. To request access to, correction of, or deletion of your data, contact us through the options described below.

8. Changes to this policy

We may update this Privacy Policy from time to time. We'll update the "last updated" date above when we do, and material changes will be highlighted on the site.

9. Contact

Questions about this policy or your data? Reach out through the contact options on a property listing, or via your account settings.